XpertSHARE™, a web browser expertise platform, requires no preloaded workstation footprint in an 'expert-to-expert' session. Seekers and experts, or peers, can be located anywhere, and reach each other anytime. XpertSHARE™ integrates industrial strength components, including CRM, routing, collaboration and web-portal components, with a configurable and intuitive interface to provide a highly scalable solution. XpertSHARE™ is also 'portal compatible', with additional capability to integrate with popular portal products, such as IBM WebSphere Portal and others.

Collaboration tools and technologies replicate a person-to-person, or expert-to-expert, sesion while conserving bandwidth with the following features:

• VoIP Audio (in-bandwidth)
• VoIP Video (in-bandwidth)
• Whiteboard
• Application Sharing
• Push URL
• Text Chat

XpertSHARE unites innovations to cater to innovators and experts through: skill-based routing, collaboration, and data mining and analysis, to transform the way organizational expertise is applied and managed. The ability to systematically and intelligently mediate collaboration across organizations and functions has tremendous impact on organizational responsiveness, effectiveness, and productivity.

XpertSHARE™ Expertise Echange version:

1) Enables expert communities to be organized and aligned with business challenges and opportunities.

2) Delivers highly precise matching and routing of knowledge seekers to experts designated based on skills and business needs.

3) Matches and Routes a knowledge seeker and expert together so they can interact to address business issues. On-line collaboration sessions replicate a face-to-face meeting, facilitating excellent communication and problem solving

4) Archives the complete expertise exchange session – so high impact sessions can be mined and converted into re-usable enterprise assets. Session archives are also important records for legal, compliance or other business matters.

5) Captures and aggregates data based on client metrics to develop business intelligence that will enhance organizational performance.

 

XpertSHARE™ Application Screenshots

The main page provides access to up to three functions, depending on how each user is set up.

• Click ‘Get Assistance’ to get help.

• Click ‘Give Assistance’ to provide expert assistance.

• Click ‘Manage Users’ to add and maintain other users within your organization.

Get connected with the right expert to discuss your internal problem and get the right solution.

For additional information or to review XpertSHARE value proposition, please click here.