XpertSHARE™, a web-based Social Expertise platform, provides a completely Socially aware and enabled environment for expertise seekers and experts. Expertise can be located anywhere, and tapped on-demand, via a sophisticated set of patented routing protocols, based completely on the nature and urgency of the request, anytime Anywhere.

XpertSHARE™ consists of industrial strength components, including certain CRM capabilities, routing, collaboration and web-portal components, with a configurable and intuitive interface to provide a highly scalable and easy to use solution. The platform is completely Socially enabled, providing expertise seekers and experts with the ability to share content, refer to other experts, and share results with a target community at large. XpertSHARE™ is also 'portal compatible', with additional capability to integrate with popular portal products, such as IBM WebSphere Portal and others.

Collaboration tools and technologies replicate a person-to-person, or expert-to-expert, session while conserving bandwidth with the following features:

• 
  VoIP Audio (in-bandwidth)
• 
  VoIP Video (in-bandwidth)
• 
  Whiteboard
• 
  Application Sharing
• 
  Push URL
• 
  Text Chat

XpertShare also features a number of advanced capabilities,, not currently seen in many of the Social Expertise Sharing platforms, such as:

• Skills based routing
• Expertise based collaboration
• Business Intelligence based on captured content
• Processes and functions, by which expertise can be captured, monetized, and distributed

For the Enterprise, the benefits are clear and tangible - the ability to systematically and intelligently mediate collaboration across organizations and functions has tremendous impact on organizational responsiveness, effectiveness, and productivity.

 

XpertSHARE™ (Expertise Echange version):

1) Enables expert communities to be organized and aligned with business challenges and opportunities.
2) Delivers precise matching and routing of knowledge seekers to experts designated based on skills and business needs.
3) Matches and Routes a knowledge seeker and expert together so they can interact to address business issues. On-line collaboration sessions replicate a face-to-face meeting, facilitating excellent communication and problem solving
4) Archives the complete expertise exchange session as an asset – so high impact sessions can be mined and converted into re-usable enterprise assets. Session archives are also important records for legal, compliance or other business matters.
5) Captures and aggregates data based on client metrics to develop business intelligence that will enhance organizational performance. 

For additional information or to review XpertSHARE value proposition, please click here.